About Arclight Protection
Arclight Protection provides intelligence-led content discovery, monitoring, reporting, and support services designed to help creators identify and address unauthorized distribution of their content across publicly accessible online sources. By using our website or submitting a request for a report, you agree to the terms outlined below.
Information We Collect
When you contact Arclight Protection, request a report, or become a client, we may collect your name, email address, creator or business information, links or usernames provided for analysis, communication history with our team, and website analytics and usage data. We only collect information necessary to provide our services and communicate with you.
How We Use Information
We use collected information to deliver intelligence reports, conduct content discovery and monitoring, communicate regarding findings and services, improve our website and customer experience, and respond to support requests. We do not sell personal information to third parties.
Intelligence Reports
Arclight Protection provides intelligence reports based on information identified at the time of investigation. Findings may change as content is uploaded, removed, or redistributed across platforms. Reports represent available information at the time they are generated.
Removal Support
Arclight Protection may assist with DMCA notices, platform reports, and other content protection actions. While we make every reasonable effort to support removals, we cannot guarantee that all content will be removed, remain removed, or be removed within a specific timeframe. Results may vary depending on the platform, website, jurisdiction, and third-party policies.
Payments & Subscriptions
Paid plans are billed according to the selected service package. Subscriptions may be canceled at any time before the next billing cycle. Fees already paid are generally non-refundable unless otherwise required by law.
Data Security
We implement reasonable technical and organizational measures to protect client information from unauthorized access, disclosure, or misuse. However, no online system can guarantee absolute security.
Third-Party Services
Our website may contain links to third-party platforms, services, or websites. Arclight Protection is not responsible for the content, privacy practices, or policies of third-party websites.
Limitation of Liability
Arclight Protection provides information, monitoring, and support services on an as-is basis. To the fullest extent permitted by law, Arclight Protection shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services or website.
Changes To These Terms
We may update these Terms & Privacy policies from time to time. Any updates will be posted on this page with a revised effective date.
